We get a lot of questions. Here are the questions asked most frequently

Camping Questions:

1. How big is River View Campground?
2. When was River View built?
3. Who owns River View Campground?
4. Why can't you tell me what campsite we are camping on?
5. Why do we only have 1 campsite for our large group?
6. Why do you need a list of names of members of my group?
7. Why is payment due 1 month in advance?
8. Can I reserve a specific campsite?
9. Can we move to a different campsite?
10. Can I bring my dog?
11. Why are there no full-hookup sites along the river?
12. Where can I expect a good wi-fi internet signal within River View?
13. Is cable television service available at River View?
14. Can I get Satellite television at River View?
15. My neighbor is being noisy, what will you do about it?
16. Why am I being charged a security deposit?
17. Why can't I bring in my own firewood?
18. Can someone visit me at my campsite?
19. What should I bring when renting a cabin?
20. Why do I need to pay 30 days in advance to secure my reservation?

Canoeing, Tubing and Kayaking Questions:

1. Do I need a reservation to go on a river trip?
2. Why can't you tell us what time our trip is before we arrive?
3. What happens if we miss the bus?
4. How long of a bus ride is it?
5. What happens if it rains?
6. Why are your "Deluxe Tubes" no longer available?
7. Can I rent an additional tube right before the bus leaves?
8. Why do we need to be off of the river by 6pm?
9. Why can't I go tubing from Greenwood?
10. Why can't I go on the long tube trip after 12:00pm?
11. I can swim, why do I need a flotation device?
12. Can you guarantee me an Old Town or Aluminum Canoe?
13. Can you guarantee me a specific type of kayak?
14. Can I buy one of your Deluxe Tubes?
15. Can I bring my own canoes, tubes or kayaks?
16. If I float down river with my own tube, can I get on the River View bus to get a ride back?
17. Do I have to pay in advance to reserve my canoe, tube or kayak?
    

Camping Answers:

1. How big is River View Campground?
   River View Campground is 160 acres and borders state forest lands. Our river frontage is over 1.3 miles long. We've recently acquired 40 additional acres of property which we are currently planning for future development.
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2. When was River View built?
   River View Campground created in 1991. It was originally started in the early 1970's and called Lou Nagy's Rifle River Campground.
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3. Who owns River View Campground?
   River View Campground is family owned and operated by Joanne Schmid and Todd Golebiewski.
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4. Why can't you tell me what campsite we are camping on?
   It takes a lot of effort to coordinate the needs of all groups camping at River View Campground each weekend. As groups increase and decrease in size, we need to be flexible and move groups around so everyone can fit in the space available and still be near each other. With that in mind, if you request to be in a certain area, we will do our best to keep you in your requested area, but we are not able to guarantee a specific campsite.
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5. Why do we only have 1 campsite for our large group?
   Many of our campsites are designed for groups and are very large. We assign your group the amount of campsites you need for the number of people in your group.
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6. Why do you need a list of names of members of my group?
   Having a list of group members helps us streamline the check-in process and get you down to your campsite quickly. Also in the event of an emergency, we need to be able to locate you.
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7. Why is payment due 1 month in advance?
   River View Campground books up fast and is unable to accommodate every reservation request. We require payment in full 1 month prior to arrival to secure your reservation with River View. If your group were to cancel their reservation, this gives other customers an opportunity to join us for the weekend.
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8. Can I reserve a specific campsite?
   You may request a specific campsite and we will do our best to accommodate you. However, specific campsites are not guaranteed.
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9. Can we move to a different campsite?
   You may move to a different campsite only after checking with the front office to see if one is available. During the week and on slower weekends, this is usually not a problem.
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10. Can I bring my dog?
    Yes, but according to Michigan Law, all dogs MUST be kept on a leash at all times. Aggressive and excessive barking dogs will be asked to be removed. Pets must be picked up after and never be left unattended.
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11. Why are there no full-hookup sites along the river?
    By law, full-hookups (sewer sites) are not allowed within 200 feet of the river. Existing sites are grand fathered and allowed.
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12. Where can I expect a good wi-fi internet signal within River View?
    Wi-Fi currently has a good signal around our office and recreation center.
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13. Is cable television service available at River View?
    No, there is no cable television service available.
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14. Can I get Satellite television at River View?
    Yes, in most areas of the park you can find a clear spot to setup your satellite dish. Fixed roof-mount dishes might have problems as trees might be in the way. If you require a campsite with no obstructions, please let us know.
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15. My neighbor is being noisy, what will you do about it?
    We have security on busy weekends. We patrol our park constantly, however if there is an issue with your neighbor, please notify our security crew and we'll do our best to correct the situation.
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16. Why am I being charged a security deposit?
    If you are being charged a security deposit for your campsite, it is due to past problems with your group due to disorderly conduct or not properly taking care of your campsite. If everything goes well on your next visit, and your campsite is left in the condition in which you found it, your deposit will be returned.
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17. Why can't I bring in my own firewood?
    To help prevent the spread of infectious tree-diseases and the Emerald Ash Borer, we do not allow outside firewood to be brought into River View Campground. Firewood can be purchased at our main office and delivered right to your campsite.
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18. Can someone visit me at my campsite?
    Yes, we have a guest policy. We charge 1 night's camping for the person to visit. If they leave before 10pm they will get a refund of that fee minus the visitor's charge.
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19. What should I bring when I renting a cabin?
    Our cabins have a 1/2 bath (no shower), coffee pot, small fridge, microwave, grill/fire pit combo. You need to bring all bedding, linens and any utensils & dinnerware that you may need.
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20. Why do I need to pay 30 days in advance to secure my reservation?
    Requiring payment in full 30 days out to reserve camping space is the only reliable way we've been able to reduce last minute cancellations, and ensures that we are utilizing all available camping space.
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Canoeing, Tubing and Kayaking Answers:

1. Do I need a reservation to go on a river trip?
   Reservations are recommended on weekends and other busy days. Our equipment books up fast. However, on weekdays, reservations are not required, but they are recommended.
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2. Why can't you tell us what time our trip is before we arrive?
   There is a lot of juggling of departure times and scheduling to make every Saturday go off smoothly. As groups change in size as we get closer to each weekend we need the flexibility to move groups around so we can fill our shuttle busses efficiently. We lock in our schedule a couple of days before each weekend. We make every attempt to schedule your group to leave at your desired time.
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3. What happens if we miss the bus?
   If you miss your bus, you miss your trip. However if there is room on another bus we'll put you on it. Customers who are late are last in line to get on a shuttle.
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4. How long of a bus ride is it?
   River View to Moffatt Landing is a 10 minute ride. River View to Greenwood is about 20 minutes.
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5. What happens if it rains?
   We will never run canoes in dangerous weather conditions. We will run canoes in light rain or cold weather. Rain checks will be issued ONLY in the event that weather/river conditions are deemed unsafe. No refunds due to inclement weather.
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6. Why are your "Deluxe Tubes" no longer available?
   The manufacturer stopped producing our old-style "Deluxe Tubes" several years ago. We stocked up on them and bought as many as we could at the time, but unfortunately, through wear and tear we've used them all up and no longer have enough to accomodate all our guests. We've developed a new comparable tube with great new features to replace the old style tubes.
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7. Can I rent an additional tube right before the bus leaves?
   Yes, we've made some adjustments this season so renting additional equipment at the last minute is possible.
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8. Why do we need to be off of the river by 6pm?
   The Rifle River becomes a designated fishing stream at 6pm and the rental traffic needs to be off the river so fisherman can have unobstructed access.
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9. Why can't I go tubing from Greenwood?
   Greenwood would take over 10 hours in a tube and is too long of a tubing trip.
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10. Why can't I go on the long tube trip after 12:00pm?
    Trips stop departing at noon, so tubes will return by the 6pm deadline.
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11. I can swim, why do I need a flotation device?
    Michigan law requires everyone to have a floatation device.
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12. Can you guarantee me a composite or aluminum canoe?
    On slower days, no problem. However on extremely busy days this might not be possible.
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13. Can you guarantee me a specific type of kayak?
    On slower days, no problem. However on extremely busy days (Saturdays, July-August) this might not be possible, but we'll do our best to honor specific requests.
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14. Can I buy one of your Deluxe Tubes?
    Unfortunately no, we do not sell our Deluxe tubes.
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15. Can I bring my own canoes, tubes or kayaks?
    Sure, we welcome your own equipment on the river. We do not provide transportation for personal gear.
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16. If I float down river with my own tube, can I get on the River View bus to get a ride back?
    No, only customers who have rented tubes will be given a ride back. The canoe operators down river will charge a take-out fee for people with their own tubes.
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17. Do I have to pay in advance to reserve my canoe, tube or kayak?
    If you want us to guarantee that there will be a canoe, tube or kayak available for your river trip, we require payment in full to secure your reservation. If you prefer to pay upon arrival, chances are good that we'll be able to accommodate you, however we cannot 100% guarantee it.
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